We’re almost through our first day of public transportation Armageddon in Hoboken.
I want to share some observations, a critical helpful tip, and get your feedback so I can relay it to the PANYNJ project team. As a reminder – I will be keeping my webpage updated with all of this and other current information during the PATH closure. PATH STATION CLOSURE - Tiffanie for Hoboken
GENERAL OBSERVATIONS FROM THE 14TH STREET FERRY TERMINAL
- Passenger volume was low—likely due to the rainy Monday and many people choosing to work from home.
- NY Waterway (NYWW) staff were on-site in bright yellow coats and were very helpful.
-
The queuing setup was revised to match how people naturally line up:
- 39th St / Midtown passengers along the railing to the left.
- Brookfield / Pier 11 passengers along the building to the right.

- Confusion for new passengers—Many switching from other transportation modes weren’t sure which line to stand in due to a lack of signs.
- Large signs are coming! The PANYNJ team is having them made and expects to have them in place within the next couple of days.
- Most people came prepared with their $3 ferry ticket and their PATH verification—all the pre-education is paying off (proud momma moment)!
- Ferries were not consistently on time. I do not know the cause of this, but will be asking. For experienced passengers, this is not a new thing but for new passengers this created some stress.
-
NYWW staff did not appear to check PATH verification—Not sure if this was accidental or a result of my advocacy, but it was good to see otherwise it may slow the process when boarding.
- IMPORTANT: This may not be the case at other terminals, so make sure you have your PATH verification just in case.
- Some people were unprepared and struggled to find NYWW’s $3 Ferry Ticket in the app. I’ve received several emails and even been stopped on the street about this issue. Thus… a critical helpful tip below!
- NYWW and PANYNJ confirmed multiple times to passengers waiting in line that the downtown ferries will run more frequently – every 10-14 minutes – beginning Monday.
CRITICAL HELPFUL TIP:
How to Access the $3 Ferry Ticket
To purchase the $3 Ferry Ticket, follow these steps in order and carefully:

- Tap Store at the bottom.

- Select Origin and scroll down to find the stations that begin with "Path" (they should now be at the top of the list after originally being at the bottom and hard to find). Select your station and tap Done.

- Select Destination and choose the station you’re heading to (it should also have "Path" in the name). Tap Done.

- You will now see the $3 ticket available for purchase.

Troubleshooting: If you don’t see the $3 ticket:
- Go back and clear the cache by tapping the "X" next to both Origin and Destination.

- Re-enter the correct stations and try again.
- If that doesn’t work, exit the app completely and restart it.
- The app sometimes "remembers" non-PATH selections, which can prevent the $3 ticket from appearing. Clearing the cache or restarting the app should fix it.
SHARE YOUR EXPERIENCES!
I’d love to hear how today went for you. Please share any insights on:
- Buses (uptown and downtown): How were the lines, crowds, and frequency?
- Port Authority commute home: How was the experience?
- Downtown Ferry Terminal: I plan to check it out next week, but any feedback is welcome.
- NJ Ferry Terminals: How was the return trip to NJ?
SPEAKING OF NJ FERRY TERMINALS
UPDATED MIDTOWN SLIP ASSIGNMENTS
NYWW just shared the latest slip assignments for 39th St/Midtown ferry terminal:
- Hoboken/NJT → Slip 2
- Hoboken 14th St / Lincoln Harbor → Slip 3
IMPORTANT: Due to ongoing construction in the center of the barge, make sure you enter from the correct doors. If you go through the wrong entrance, you’ll have to loop back through the terminal to get to the right slip.
I hope this helps! We are in this together. I will continue to be at the uptown ferry in the mornings to observe and also to advocate for the right number of ferries uptown to meet the demand. Please share your feedback so we can keep improving the commute experience for everyone.
As always, please share this with everyone you know who may be interested and reach out any time on any issue important to you: 201-208-1674 or [email protected].
Tiffanie Fisher
Hoboken City Councilwoman
Engage. Inform. Advocate.
“More Voices are Better”
If interested in helping me explore running to be your Hoboken Mayor:
- join Team Tiffanie
- donate to Team Tiffanie via website or paypal
Learn more: www.Hoboken2ndWard.com
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